Refund & Cancellation Policy

Refund & Cancellation Policy

REFUND POLICY

Full refunds will be issued if an event is cancelled by directors/owners. Participants who withdraw from a program at least 2 weeks prior to the start of the program will receive a full refund,minus a $30 administrative fee. Withdrawals within the two weeks prior to the start of the program will receive program credit. No refunds will be given once a program begins, unless for medical reasons and accompanied by a doctor’s note. Only credit for future seasons/events will be given once a program has started.  All refund or credit requests must be in writing.

CANCELLATIONS

If there are not enough registrations by one week prior to start date, the program may be cancelled. If a program must be can­celled, registrants will be notified by email as soon as possible and issued a full refund. No refunds will be given if event is cancelled by force majeure.

INCLEMENT WEATHER NOTICE

HTC will cancel for inclement weather at least 2 hours in advance for cancellation information please check www.htcfieldhockey.com under the ‘Announcements’ Section. We also post on Facebook (facebook.com/HTC.FieldHockeyClub/) and Instagram (@htcfieldhockeyclub). Events that are canceled because of inclement weather will not be rescheduled.

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